babajee24 Privacy Policy

1 Scope of Data Collection

babajee24 collects various types of information to provide its services. This information comes from two main sources — what you voluntarily provide and what is automatically collected while you use the platform.

1.1 Information You Provide

• Name, email address, and mobile number provided at registration
• National ID card or passport details for identity verification
• bKash, Nagad, Rocket, Upay, or bank account details required for financial transactions
• Any information provided when contacting the support team
• Account settings and preferences

1.2 Automatically Collected Information

• IP address and device identifier information
• Browser type, operating system, and language information
• Browsing activity on the platform and game session data
• Information collected via cookies and similar tracking technologies
• Transaction history and deposit/withdrawal logs

2 Purpose of Data Use

babajee24 uses collected information only for specific and lawful purposes. We use your information for the following reasons:

• To create, manage, and verify accounts
• To accept deposits, process withdrawals, and complete financial transactions
• To provide game services, bonuses, and promotional benefits
• To prevent fraud and comply with anti-money laundering (AML) regulations
• To ensure responsible gaming and assist with setting limits
• To provide customer support and resolve complaints
• To improve the security and performance of the platform
• To comply with applicable legal obligations in Bangladesh

3 Cookie Policy

The babajee24 website uses cookies and similar technologies. Cookies are small text files stored on your device that help improve your browsing experience.

3.1 Types of Cookies We Use

• Essential Cookies: Required to maintain login sessions and ensure security
• Functional Cookies: Used to remember your language preferences and account settings
• Analytics Cookies: Help review platform usage and improve services

You can control or disable cookies through your browser settings, however disabling cookies may limit some functionality of the platform.

4 Data Storage and Security

babajee24 treats the protection of your personal information as its highest priority. We apply modern technical and administrative security measures.

• All data transfers are secured through SSL (Secure Socket Layer) encryption
• Stored data is protected by AES-256 bit encryption
• Firewalls and intrusion detection systems are active on the server infrastructure
• Only authorised staff have access to your information
• Regular security audits and risk assessments are conducted
• Data is retained for as long as the account is active and for as long as required to meet legal obligations

However, no internet-based method is completely secure. While we ensure the highest level of protection, absolute security cannot be guaranteed. We will notify you in a timely manner of any security incident affecting our systems.

5 Sharing Information with Third Parties

babajee24 does not sell your personal information or transfer it commercially to third parties. However, information may be shared in the following cases for operational purposes:

5.1 Service Provider Partners

Payment processors (bKash, Nagad, Rocket, Upay, bank transfer), game software providers, and technology support companies receive only the information necessary to carry out their responsibilities. They may not use this information for any other purpose or share it with third parties.

5.2 Legal Obligations

We may be legally required to provide necessary information in response to requests from the appropriate legal authorities in Bangladesh, court orders, or valid requests from regulatory bodies. Information may also be shared as part of fraud investigations or anti-money laundering activities.

5.3 Business Transfers

In the event of a change in company ownership or a merger, your information may be transferred to the new entity, and the terms of this Policy will continue to apply.

6 Your Rights

As a registered member of babajee24, you have the following rights over your own information:

• Right of Access: The right to know what information we hold about you
• Right to Rectification: The right to correct inaccurate or incomplete information
• Right to Erasure: The right to request deletion of information beyond what is required by legal obligations
• Right to Restrict Processing: The right to request that your information be used in a limited way in certain circumstances
• Data Portability: The right to receive your information in a structured format
• Right to Object: The right to object to marketing communications or profiling

To exercise these rights, contact our support team via live chat or write to the email listed in the contact section below. We will respond to your request within 30 business days.

7 Protection of Minors

babajee24 provides services only to users aged 21 and above. We do not intentionally collect information from minors. If we are made aware that a minor's information is in our system, we will immediately close that account and delete all related data.

As part of age verification, we collect date of birth at registration and, where necessary, identity document details. This information is used solely for the purpose of age verification.

8 International Transfer of Data

Your information may be processed or stored on international servers for the operation of babajee24's services. For such transfers, we ensure that:

• The receiving organisation maintains adequate security measures
• Data protection obligations are included in the transfer agreement
• The standard of protection described in this Policy is maintained under all circumstances

9 Marketing Communications and Consent

If you give consent at registration or at a later time, we may inform you about promotional offers, bonus information, and platform updates. To stop receiving such communications, you may at any time:

• Change your marketing preferences from your account settings
• Request directly from our support team

Stopping marketing communications will not stop essential service-related communications (such as transaction confirmations and security alerts).

10 Policy Changes

babajee24 reserves the right to update this Privacy Policy from time to time. When changes are made, we will:

• Publish the updated Policy on this page
• Update the "Last Updated" date at the top of the page
• Notify you by email to your registered address or via live chat for significant changes

Continued use of the platform after changes will be taken as your acceptance of the updated Policy. We recommend reviewing this Policy regularly.

11 Responsible Gaming and Data

As part of babajee24's responsible gaming programme, we may monitor your gaming behaviour. The purpose is to identify signs of gambling addiction and, where needed, assist you by setting limits or temporarily suspending your account.

To learn more about responsible gaming, visit our Responsible Gaming page.

12 Contact and Complaints

If you have any questions, comments, or complaints about this Privacy Policy, please contact us. Our data protection team will process your request as quickly as possible.